Shipping & Delivery

• Do you ship internationally?

Yes, we offer international shipping to select countries. Please check the shipping section during checkout for available options.

• How long will it take to receive my order?

Delivery times vary depending on your location and shipping method chosen. Generally, orders take 5-7 business days for domestic delivery and up to 21 business days for international orders. You’ll receive a tracking number once your order ships.

• Do you offer free shipping? If so, what's the minimum order value?

Yes, we offer free standard shipping on orders over $60 for domestic orders. Free shipping is not available for international orders at this time.

• How can I track my order?

Once your order ships, you will receive a tracking number via email to track your package. You can also check the status of your order in your account section.

Returns & Refunds

• What is your return & refund policy?

Please see the Return & Refund Policy page for details.

• How long do I have to return an item?

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return. Please note that not all items are eligible for return. For more details, refer to our Return & Refund Policy page.

• Who pays for return shipping?

Return shipping costs are the responsibility of the customer, unless the item was damaged or incorrectly shipped.

• What's your refund process and timeline?

Once we receive your returned item, we will process your refund within 10 business days. Refunds will be issued to your original payment method.

Products & Ordering

• Do you offer wholesale purchases?

Yes, we offer wholesale purchasing options. Please contact us at support@delishous.com for more information on bulk pricing and wholesale terms.

• Can I modify or cancel my order?

We aim to process orders quickly. If you wish to modify or cancel your order, please contact us within 1 hour of placing your order. We cannot guarantee changes after processing begins.

Payment & Security

• What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods.

• Is my payment information secure?

Yes, we use secure encryption protocols to ensure your payment information is kept safe and confidential.

• Do you charge sales tax?

Sales tax will be applied to orders based on your location, as required by law.

• Do you offer any discounts or loyalty programs?

We occasionally offer promotional discounts and run seasonal sales. Please subscribe to our newsletter to stay informed about special offers and discounts.

Company & Customer Service

• How can I contact customer service?

You can contact our customer service team by email at support@delishous.com or through our contact form on the website. Our team is available to assist you with any questions or concerns you may have.