Refund policy
RETURN & REFUND POLICY
Due to the nature of our products, all sales are final.
We do not accept returns or exchanges on any food or beverage items for safety and quality reasons.
DAMAGES, DEFECTS, OR INCORRECT ORDERS
Please inspect your order upon delivery. If you receive an item that is:
- Damaged
- Defective
- Incorrect
Please contact us within 48 hours of delivery at support@delishous.com, including:
- Your order number
- Photos of the product and packaging
Once reviewed, we will make it right by offering a replacement or refund, depending on the situation.
NON-RETURNABLE ITEMS
We do not accept returns or issue refunds for:
- Opened or unopened food and beverage products
- Orders with incorrect shipping addresses provided by the customer
- Delays caused by shipping carriers
- Preference-based reasons (e.g., taste, flavor, personal preference)
REFUNDS (IF APPLICABLE)
If your refund request is approved:
- Refunds will be issued to your original payment method
- Please allow 5–10 business days for processing after approval
- Your bank or credit card provider may require additional time to post the refund
CONTACT US
If you have any questions or concerns, please contact us at:
support@delishous.com